Trying to make a purchase through Dragon City. Comes back as if the purchase is comple...

GetHuman-mortong's customer service issue with iTunes from January 2019

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The issue in GetHuman-mortong's own words
Trying to make a purchase through Dragon City. Comes back as if the purchase is complete, but when it goes to add the purchase to Dragon City, it says my purchase is not complete. I have checked my Apple ID Account and my credit card information is all correct, however, it does not keep the security code. When I enter the security code, and hit save, it removes it. How can I make this purchase?
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Customer service issue
Reported by GetHuman-mortong
Jan 14th, 2019 - a mon ago
I have an issue with iTunes too
Not resolved
Seen by 2 customers so far
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GetHuman-mortong started working on this issue
Jan 14th 8:05pm