we keep trying to pay bill and get invalid card number. I am trying to pay iTunes befor...

GetHuman1663729's customer service issue with iTunes from November 2018

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Help with my iTunes issue
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Top Tip from another customer
Most billing issues can be solved by checking the link here https://support.apple.com/en-us/HT203005 if you are unable to solve you issue through the link then we suggest you contact iTunes support through chat. The phone number 800-676-2775 will most likely send you to a link to solve the issue. You can also got to “Settings” on your device then click your name, “iTunes & Apple Store”. Once you confirm your identity in the app you will be brought to your purchases and subscription. You can challenge the purchase through the link by saying “I did not make this purchase”, you will then get a reply within 24 - 72 hours.
The issue in GetHuman1663729's own words
I am trying to pay you guys for the great job you do. ... we keep trying to pay bill and get invalid card number. I am trying to pay iTunes before service stops. We just tried again...did not work. I contacted bank and they verified the card is fine. Please help.
Really!!!!
make sure I don't lose my service and taking billing again to ensure we both are correct.
a few years.
Credit Union to ensure accuracy and Card OK. And you
I have an issue with iTunes too
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iTunes

net flik, movies, everything.
Customer service issue
Reported by GetHuman1663729
Nov 30th, 2018 - 6 mons ago
I have an issue with iTunes too
Not resolved
Seen by 11 customers so far
Similar issue to 2630 others
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Timeline
GetHuman1663729 started working on this issue
Nov 30th, 2018 9:33pm