For some reason I cannot update my apps and when they’re not updated I cannot use them...

GetHuman1164129's customer service issue with iTunes from September 2018

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The issue in GetHuman1164129's own words
For some reason I cannot update my apps and when they’re not updated I cannot use them when I try to update him it goes straight in to pay something and I shouldn’t have to pay anything because they’re free apps but it tells me it’s an issue of something purchased or something bit my phones been messed up like his for over two months and I’m tired of not being able to Use my apps and play my games I tried to pay it it keeps declining every card I use and there’s money on it so the problem is y’all
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Customer service issue
Reported by GetHuman1164129
Sep 19th, 2018 - 6 mons ago
I have an issue with iTunes too
Not resolved
Seen by 2 customers so far
Similar issue to 1802 others
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GetHuman1164129 started working on this issue
Sep 19th, 2018 3:20am