There is a charge on my APL ITUNES for $***.** that I don't know what it is for. Also a...
GetHuman-gordanaj's customer service issue with iTunes from July 2018
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Tip from another customer
If you are looking to cancel an order go to the email with the purchase ID attached to it or within the email from Apple. You should be able to "Report" the purchase and therefore refund or cancel the purchase. You can also click https://www.apple.com/emea/support/itunes/contact.html. Click https://getsupport.apple.com/ then click “iTunes & Apple Music” then click “iTunes Store” and click “Connecting & Downloading”. Once the new page appears click “Downloads from iTunes Store incomplete or interrupted” you will be prompted to contact iTunes multiple ways. The best option from there in chatting which will have a time estimate on how long until you reach a live agent.
The issue in GetHuman-gordanaj's own words
There is a charge on my APL ITUNES for $***.** that I don't know what it is for. Also a charge for $***.** for ELITESINGLES that I purchased by mistake. I canceled the membership. They are saying that they cant refund me, because I purchased true I tunes. Can I please get a refund for that?
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