Hi. On ******. I purchased about ** items on various game apps using the same credit ca...

GetHuman-patkaczm's customer service issue with iTunes from July 2018

10 views | 1031 similar | 0 following
Help with my iTunes issue
Try having iTunes call you again?
Always use the GetHuman Phone to call iTunes. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
Most billing issues can be solved by checking the link here https://support.apple.com/en-us/HT203005 if you are unable to solve you issue through the link then we suggest you contact iTunes support through chat. The phone number 800-676-2775 will most likely send you to a link to solve the issue. You can also got to “Settings” on your device then click your name, “iTunes & Apple Store”. Once you confirm your identity in the app you will be brought to your purchases and subscription. You can challenge the purchase through the link by saying “I did not make this purchase”, you will then get a reply within 24 - 72 hours.
The issue in GetHuman-patkaczm's own words
Hi. On ******. I purchased about ** items on various game apps using the same credit card. Somehow the last purchase got declined an hour later for about **.** dollars. There is more than ***.** credit available on my card so the only thing might be that so many purchases in a short time. BUT the bigger issue is that when I tried to use a different card for purchases ITunes gave the message too many cards associated with my device. That is redicous. I should be able to use any number of credit or debit cards. This is my money and iTunes should not have any say in as how many cards I use. Now I can’t use any of my game apps if I need to update them or purchase additional items in my apps. Please straighten this out immediately. And no I am not going to stop using any of my credit cards. Thank you for the help

GetHuman-patkaczm did not yet indicate what iTunes should do to make this right.

How GetHuman-patkaczm fixed the problem

We are waiting for GetHuman-patkaczm to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get iTunes's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having iTunes issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-patkaczm fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-patkaczm
Jul 8th, 2018 - 5 years ago
Seen by 10 customers so far
Similar issue to 1031 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Order Number
Confirmation Number
Name of Account Holder


GetHuman-patkaczm started working on this issue
Jul 8th, 2018 2:24am
GetHuman-patkaczm indicated the issue is not fixed yet.
Jul 8th, 2018 5:13am
GetHuman-patkaczm indicated the issue is not fixed yet.
Jul 9th, 2018 11:33pm