I was hacked and just had to have my credit card cancled because of having someone char...

GetHuman118176's customer service issue with iTunes from June 2018

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Before contacting them, items GetHuman118176 may need:
Username, Email on Account, Phone number on Account, Order Number, Confirmation Number, and Name of Account Holder
The issue in GetHuman118176's own words
I was hacked and just had to have my credit card cancled because of having someone charge a fee of over $**.** dollars on my card ! Now I have paypal on my account! Please contact me, because I have games that I’ve paid a lot to get points on them, and when I had to delete what the hacker had done, it erased all my accounts and started me all over again!! Is there a way that I can combine the accounts?? Please help me, I’ve spent plenty of money on these games and I’m up for a transplant through UCLA! So you can see that these games help me get my mind off of my medical issues, and I can relax a bit! The account that had to be deleted was the picture of myself and my best friend at ygChristmas time last year and it was the email (*****@***.com) I happen to have more then one account with that email!! Please help me!! I tried twice to have someone help me on the phone and they had no patience with me and hung up twice me!!!! That’s just not right and it should be on my account, it happened two days ago I believe on the ** of June! Please contact me at ***-***-****! Thanks again. Sincerely Lori. Giesler ******* @ **:** am MST

GetHuman118176 did not yet indicate what iTunes should do to make this right.

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Customer service issue
Reported by GetHuman118176
Jun 28th, 2018 - 4 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 923 others
0 customers following this


GetHuman118176 started working on this issue
Jun 28th, 2018 6:27pm