I canceled My Heritage subscription A couple of months ago. They just billed me again...

GetHuman-daly_wj's customer service issue with iTunes from June 2018

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Username, Email on Account, Phone number on Account, Order Number, Confirmation Number, and Name of Account Holder
Tip from another customer
If you are looking to cancel an order go to the email with the purchase ID attached to it or within the email from Apple. You should be able to "Report" the purchase and therefore refund or cancel the purchase. You can also click https://www.apple.com/emea/support/itunes/contact.html. Click https://getsupport.apple.com/ then click “iTunes & Apple Music” then click “iTunes Store” and click “Connecting & Downloading”. Once the new page appears click “Downloads from iTunes Store incomplete or interrupted” you will be prompted to contact iTunes multiple ways. The best option from there in chatting which will have a time estimate on how long until you reach a live agent.
The issue in GetHuman-daly_wj's own words
I canceled My Heritage subscription A couple of months ago. They just billed me again. I would like this charge removed.
GetHuman-daly_wj did not yet indicate what iTunes should do to make this right.
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iTunes

Customer service issue
Reported by GetHuman-daly_wj
Jun 24th, 2018 - 6 mons ago
I have an issue with iTunes too
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Seen by 3 customers so far
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GetHuman-daly_wj started working on this issue
Jun 24th 1:14pm