Charges I did not make. Phoner may**, pof date on may*,phoner on April **, mobile secur...

GetHuman815362's customer service issue with iTunes from June 2018

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Help with my iTunes issue
Before contacting them, items GetHuman815362 may need:
Username, Email on Account, Phone number on Account, Order Number, Confirmation Number, and Name of Account Holder
GetHuman815362's next move: have a iTunes rep call.
Always use the GetHuman Phone tocall iTunes. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
Most billing issues can be solved by checking the link here https://support.apple.com/en-us/HT203005 if you are unable to solve you issue through the link then we suggest you contact iTunes support through chat. The phone number 800-676-2775 will most likely send you to a link to solve the issue. You can also got to “Settings” on your device then click your name, “iTunes & Apple Store”. Once you confirm your identity in the app you will be brought to your purchases and subscription. You can challenge the purchase through the link by saying “I did not make this purchase”, you will then get a reply within 24 - 72 hours.
The issue and preferred resolution, in GetHuman815362's own words:
Charges I did not make. Phoner may**, pof date on may*,phoner on April **, mobile security on April **. I checked my phone and these subscriptions are not in it. This happened before and I don’t know how. Nobody touches my phone or knows my cloud p*** unless they get in somehow
I trust that iTunes will make this right and come up with a resolution that is fair.
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iTunes

Customer service issue
Reported by GetHuman815362
Jun 24th, 2018 - 2 mons ago
I have an issue with iTunes too
Not resolved
Seen by 6 customers so far
Similar issue to 861 others
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Timeline
GetHuman815362 started working on this issue
Jun 24th 11:26am