I accidentally purchased some apps because I didn't know about the facial recognition t...

GetHuman627544's customer service issue with iTunes from April 2018

4 views
 | 
1881 similar
 | 
0 following
Help with my iTunes issue
First: share to improve GetHuman627544's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman627544 may need:
Username, Email on Account, Phone number on Account, Order Number, Confirmation Number, and Name of Account Holder
GetHuman627544's next move: have a iTunes rep call.
Always use the GetHuman Phone tocall iTunes. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman627544's own words
I accidentally purchased some apps because I didn't know about the facial recognition thing and was looking at the apps. They did not give me a purchase price until I was billed. I never used the apps. How do I get my money back and see if they are for sure canceled? I deleted the * apps so I don't even know what they are now to check. HELP
GetHuman627544 did not yet indicate what iTunes should do to make this right.
I have an issue with iTunes too
How GetHuman627544 fixed the problem
We are waiting for GetHuman627544 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get iTunes's attention and get better help faster. Tap below to get started.
Having iTunes issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would iTunes email you?
This email address isn't valid
Follow this issue
See how GetHuman627544 fixes it.
This email address isn't valid

iTunes

Customer service issue
Reported by GetHuman627544
Apr 25th, 2018 - 5 mons ago
I have an issue with iTunes too
Not resolved
Seen by 4 customers so far
Similar issue to 1881 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman627544 started working on this issue
Apr 25th 2:02pm