finding a charge of $** on my february monthly statement from iTunes. - i didn't realiz...

GetHuman614453's customer service issue with iTunes from April 2018

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The issue and preferred resolution, in GetHuman614453's own words:
The problem I ran into: finding a charge of $** on my february monthly statement from iTunes.
i didn't realize abc mouse was going to charge me a one time fee to prepay the whole year ahead as I was planning on canceling as soon as we moved
i only got around to unsubscribing yesterday so I can be charged for march and april but i want the rest credited to my credit card account at least $** back. I pay every month for family music sharing. but if you make me pay for a full year of service that i am not using I will no longer use any of your services. And you get at least $** dollars a month from me.
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iTunes

abcmouse.com
Customer service issue
Reported by GetHuman614453
Apr 20th, 2018 - 3 mons ago
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Timeline
GetHuman614453 started working on this issue
Apr 20th 2:52pm