Hello *i'am french. I use Luna the laste daw from Universal Audio. *Since the *th april...

GetHuman4635796's customer service issue with iLok from April 2020

Help with my iLok issue
The issue in GetHuman4635796's own words
Hello *i'am french. I use Luna the laste daw from Universal Audio. *Since the *th april, i try every recommandation form uad installation. When Luna start and make verification form my account ilok, the luna don't start.*** Nom du mod*le*:*MacBook Pro* Identifiant du mod*le*:*MacBookPro**,** Nom du processeur*:*Quad-Core Intel Core i** Vitesse du processeur*:**,* GHz* Nombre de processeurs*:*** Nombre total de c*urs*:*** Cache de niveau * (par c*ur)*:**** Ko* Cache de niveau **:** Mo* Technologie Hyper-Threading*:*Activ** M*moire*:*** Go* Version de la ROM de d*marrage*:****.*.*.*.** Version SMC (syst*me)*:**.**f** Num*ro de s*rie (syst*me)*:*C**TR*L*HTD**UUID du mat*riel*:*******DE*-***E-***C-****-DD***CDE*EBA**voil*.**pouvez-vous m'aider **merci

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iLok

Customer service issue
Reported by GetHuman4635796
Apr 14th, 2020 - 6 months ago
Fixed
Seen by 2 customers so far
Similar issue to 113 others
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Timeline

GetHuman4635796 started working on this issue
Apr 14th 10:05am
GetHuman4635796 confirmed the issue is fixed. Hooray!
Apr 17th 12:24pm

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