iLok Customer Service

Contact iLok & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about iLok. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting iLok, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

iLok: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for iLok.
There's more!
Click below to show 1 more questions, answers, and complete guides to common iLok customer support problems.
As far as we know, there is only one way to contact iLok, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to iLok, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Recent reasons customers contacted iLok:

I have an iLok key that has been in use for * years. Unfortunately there has been a reg...
I'm currently on Mac Pro. Running OSX **.*.* I'm running SLATE Digital software package...
Hi I purchase my Ilok back in *****I’ve lost my username and password *I have purchased...
I have an existing account. (*****@***.com). I do music production.*I purchased Altiv...
I've been touring in Brazil for two weeks for shows. When I was there in between on my...
My ilok account and email was stolen. I can't receive emails on the account because the...
I own a MacBook Pro (****)**Years ago I had an iLok registered but since lost it. On Ma...
I purchased Universal Audio UAD Waterfall B* Organ Plug-in. Instructions said to sign u...
Hello, *I have the problem that I can not install the iLok License Manager on my Laptop...
I need a way to return USB Type-C and have a refund on it.
I need to know if I have an ilok account and how I would apply it to a new software ver...
I am writing to see if I have an ilok account....i had a protools version on my compute...
Ilok has blocked my computer from sending a request to have my user name emailed to me...
I am totally blind. Recently, I had to reinstall Windows **, causing me to lose my Ilok...
Purchased software not found in ilok.

Help me with my issue

Comparing iLok Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Xbox page. Or look at our Contact Greyhound page. We can't really provide this kind of help if you're looking to contact iLok because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with iLok?

GetHuman does not work with iLok's customer support operations, directly or in any other way. GetHuman has no partnership or relation to iLok at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check iLok's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting iLok at a Glance

iLok has no phone number
iLok has no chat option
iLok has no customer email
iLok has 1 help forumBEST
iLok has no twitter handle
iLok has no facebook page
Contact information overview

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!