Upon opening Pro Tools Perpetual and after logging into my iLok account I receive the...
GetHuman-mariomus's customer service issue with iLok from May 2019
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The issue in GetHuman-mariomus's own words
Upon opening Pro Tools Perpetual and after logging into my iLok account I receive the "Open iLok Cloud Session." "I" have one or more licenses in "my" account that can be activated to iLok Cloud. after selecting the "ok" option to open a cloud session while connected to the Internet, I receive another message. "Open Cloud Session Failure." The time set on "my" machine does not fall within a reasonable range of our server time. "i" cannot open a cloud session until "I" fix the machine time. **I cannot find any solutions or any relevant information on the Internet to solve my issue or to even understand what is actually the issue. Thank you for your time.
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