I want to live person to call me. I am a clinic trying to find out about a certain prod...

GetHuman5880120's customer service issue with iHerb.com from March 2021

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The issue in GetHuman5880120's own words
I want to live person to call me. I am a clinic trying to find out about a certain product that was recommended by my colleague Dr. Michael Murray. I have yet to be able to get through this whole messed up system to get my questions answered. When I called the phone number all I get is an automatic message and when I tried the live chat they said I had to sign in but I don’t have an up-to-date account or else I forgotten my password and it doesn’t help me get a new one. This is not a good service. As a physician trying to get through to get this handled is not working

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iHerb.com

Customer service issue
Reported by GetHuman5880120
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 774 others
0 customers following this

Timeline

GetHuman5880120 started working on this issue
Mar 23rd 9:28pm