************When i tried contacting iherb.com through website it went screwy on me nec...

GetHuman5682529's Refund a Charge issue with iHerb.com from January 2021

Help with my iHerb.com issue
First: share to improve GetHuman5682529's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5682529 may need:
Account name, Account email address, Account phone number, Order number, and Delivery address
The issue in GetHuman5682529's own words
************When i tried contacting iherb.com through website it went screwy on me necessitating using control-alternate-delete to close out my browser to regain control of my computer and iherb.com phone system is atotally useless dead end so I am emailing instead. I ordered from Iherb.com to keep me from running out because Iherb.com professed to have both products in stock that one of was out of stock with my usual supplier but before Iherb.com got around to shipping those products they arrived from my usual supplier who had gotten the out of stock product in. Today Friday January **nd. I got curious enough to check on what happened to my order from *iHerb Order Number: ********* and was quite surprised to find it was said to be delivered Monday January **th. I have been closely watching my front porch all week finding packages from other sellers but no sign of this package from Iherb.com.*I just checked with UPS and was told by a representative it was delivered according to their records and he will check on it. Now that so much time has gone by the help I would get by replacement of this order would be dubious at best so you iherb.com might as well refund my $**.**

GetHuman5682529 did not yet indicate what iHerb.com should do to make this right.

How GetHuman5682529 fixed the problem

We are waiting for GetHuman5682529 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get iHerb.com's attention and get better help faster. Tap below to get started.
Having iHerb.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

iHerb.com

Refund a Charge issue
Reported by GetHuman5682529
Jan 23rd, 2021 - 2 years ago
Not resolved
Seen by 30 customers so far
Similar issue to 653 others
0 customers following this

Timeline

GetHuman5682529 started working on this issue
Jan 23rd, 2021 12:53am