When I try contacting iherb.com through website it goes screwy on me necessitating usi...

GetHuman5682581's Return an Order issue with iHerb.com from January 2021

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Account name, Account email address, Account phone number, Order number, and Delivery address
The issue in GetHuman5682581's own words
When I try contacting iherb.com through website it goes screwy on me necessitating using control-alternate-delete to close out my browser to regain control of my computer and phone system is totally useless so I emailed with the result an email was sent saying i should use same contact page that gIves me trouble. I ordered from Iherb.com to keep from running out because Iherb.com professed to have both products in stock that my usual supplier was temporarily out of stock on one of but before Iherb.com got around to shipping those products they arrived from my usual supplier who had gotten the out of stock product in. Today Friday January **nd. I got curious enough to check on what happened to my order from *iHerb Order Number: ********* and was quite surprised to find it was said to be delivered Monday January **th. I have been closely watching my front porch all week finding packages from other sellers but no sign of this package from Iherb.com.*I just checked with UPS and was told by a representative it was delivered according to their records and he will check on it. Now that so much time has gone by the help I would get by replacement of this order would be dubious at best so it is time for my $**.** to be refunded.

GetHuman5682581 did not yet indicate what iHerb.com should do to make this right.

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iHerb.com

Return an Order issue
Reported by GetHuman5682581
Jan 23rd, 2021 - 2 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 654 others
0 customers following this

Timeline

GetHuman5682581 started working on this issue
Jan 23rd, 2021 1:20am

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