I'm following up on an earlier chat regarding returning an item that I ordered (it's on...

GetHuman-rmkasky's customer service issue with iHerb.com from November 2020

Help with my iHerb.com issue
First: share to improve GetHuman-rmkasky's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-rmkasky may need:
Account name, Account email address, Account phone number, Order number, and Delivery address
The issue in GetHuman-rmkasky's own words
I'm following up on an earlier chat regarding returning an item that I ordered (it's on it's way - not here yet) and won't be able to use. I had a small bottle of it (Lion's Mane) that I bought in a store and initially was so happy with it that i ordered a large bottle from you. Turns out I'm completely allergic to the mushroom content and want to return the bottle when it arrives. Someone from your chat line was going to get back to me but hasn't. Please help me. Thank you. Rita Kasky* order* *********. rmkasky

GetHuman-rmkasky did not yet indicate what iHerb.com should do to make this right.

How GetHuman-rmkasky fixed the problem

We are waiting for GetHuman-rmkasky to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get iHerb.com's attention and get better help faster. Tap below to get started.
Having iHerb.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

iHerb.com

Customer service issue
Reported by GetHuman-rmkasky
Nov 17th, 2020 - 5 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 620 others
0 customers following this

Timeline

GetHuman-rmkasky started working on this issue
Nov 17th, 2020 12:37am
GetHuman-rmkasky indicated the issue is not fixed yet.
Nov 17th, 2020 10:55am