I sent a package to a friend for his birthday and it was set to show up at his place on...

GetHuman1220537's customer service issue with iHerb.com from September 2018

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The issue in GetHuman1220537's own words
I sent a package to a friend for his birthday and it was set to show up at his place on Sept. ** or **. But when I went to track the package, it said that due to some issue with UPS SurePost, the package had not been delivered. I contacted UPS and they told me to contact the local post office and iHerb. I have since messaged iHerb since there is no call center and am awaiting a reply. What do I do? Where is my package? My order number is *********-*
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iHerb.com

Customer service issue
Reported by GetHuman1220537
Sep 28th, 2018 - 2 mons ago
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GetHuman1220537 started working on this issue
Sep 28th 12:04am