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GetHuman-sparkxra's customer service issue with iHeartMedia (formerly Clear Channel, Inc.) from April 2019

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The issue in GetHuman-sparkxra's own words
Play the radio station on the iheartradio app on demand on my TV**Dj sparkx's Show ... I am the owner of sparkx Radio and on your Comcast Xfinity app I am getting thousands of calls that my listeners can not access the app on the on-demand app on comcast TV . Please have someone call me at ***-***-**** I would like to see what the issue is so I can let my fans know. I greatly appreciate it.**It still says when you click on the app and try to play station unable to retrieve streams at the moment.
Thousands of my listeners are calling upset that they can not listen to the station on the comcast on demand app
If someone could please check to see if there is anything on your end you can do to fix the stream
I been a customer for about ** years now
I called Comcast corporate reached out to clearchanel corporate and now Iheartradio please help with this issue
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iHeartMedia (formerly Clear Channel, Inc.)

Comcast Xfinity app
Customer service issue
Reported by GetHuman-sparkxra
Apr 24th, 2019 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 134 others
0 customers following this

Timeline

GetHuman-sparkxra started working on this issue
Apr 24th, 2019 12:29am
GetHuman-sparkxra indicated the issue is not fixed yet.
Apr 24th, 2019 4:55am
GetHuman-sparkxra indicated the issue is not fixed yet.
Apr 25th, 2019 11:31am
GetHuman-sparkxra indicated the issue is not fixed yet.
Apr 27th, 2019 11:35am
GetHuman-sparkxra indicated the issue is not fixed yet.
Apr 27th, 2019 11:39am
GetHuman-sparkxra indicated the issue is not fixed yet.
Apr 27th, 2019 11:39am
GetHuman-sparkxra shared this issue with others over email
Apr 27th, 2019 11:39am
GetHuman-sparkxra indicated the issue is not fixed yet.
Apr 27th, 2019 11:41am
GetHuman-sparkxra indicated the issue is not fixed yet.
May 14th, 2019 5:18pm
GetHuman-sparkxra indicated the issue is not fixed yet.
May 14th, 2019 5:24pm
GetHuman-sparkxra indicated the issue is not fixed yet.
May 14th, 2019 5:24pm

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