I’m trying to cancel an acct that I believe was set up by my son. He did not have permi...

GetHuman-jjandkj's customer service issue with iHeartMedia (formerly Clear Channel, Inc.) from June 2018

Help me with my issue
The issue in GetHuman-jjandkj's own words
I’m trying to cancel an acct that I believe was set up by my son. He did not have permission. I’m getting billed for an acct I cannot access. It seems to be attached to the email acct *****@***.com but I get notices at *****@***.com. I’ve tried to contact iHeart through the website but received no response. How can I do this?
GetHuman-jjandkj did not yet indicate what iHeartMedia (formerly Clear Channel, Inc.) should do to make this right.
I have an issue with iHeartMedia (formerly Clear Channel, Inc.) too
How GetHuman-jjandkj fixed the problem
We are waiting for GetHuman-jjandkj to fix the problem and share the solution with the rest of us customers.
Please help with my iHeartMedia (formerly Clear Channel, Inc.) issue
Do you have a customer issue as well?
We can help you get iHeartMedia (formerly Clear Channel, Inc.)'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would iHeartMedia (formerly Clear Channel, Inc.) email you?
This email address isn't valid

iHeartMedia (formerly Clear Channel, Inc.)

Customer service issue
Reported by GetHuman-jjandkj
Jun 24th, 2018 - 4 mons ago
I have an issue with iHeartMedia (formerly Clear Channel, Inc.) too
Fixed
Seen by 7 customers so far
Similar issue to 9 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Email address on the account
Timeline
GetHuman-jjandkj started working on this issue
Jun 24th 1:24pm
GetHuman-jjandkj indicated the issue is not fixed yet.
Jun 24th 3:03pm
GetHuman-jjandkj indicated the issue is not fixed yet.
Jun 24th 3:04pm