I purchased a **k training program on ifit. I went to access it on my Nordicktrack trea...

GetHuman-gjjones's customer service issue with iFit from January 2019

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I purchased a **k training program on ifit. I went to access it on my Nordicktrack treadmill- I can not see it. My scheduled workouts would not load. What is this issue? For a while I have not been logging in to ifit but rather just using programs available on the treadmill. when I did sign in to ifit again, the programs seemed the exact same as not logging in. no live workouts, etc. Is the screen supposed to be the screen supposed to look exactly as ifit does on my laptop (options wise). **the other question- when my year of ifit expires, what exactly will be left for programs on my treadmill. it has ** preprogrammed but I can't tell what is ifit and what is not as they look the same. Are the ** the workouts that appear when I do not sign into ifit? seems like way more than **. Model * is NTL *****.* and serial is KK***co*o****. I have tried calling for * days and have been on hold for **-** minutes.
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Customer service issue
Reported by GetHuman-gjjones
Jan 15th, 2019 - a mon ago
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GetHuman-gjjones started working on this issue
Jan 15th 7:24pm