Last night my phone was taken-I was in a store last evening *********, and going to pur...

GetHuman-kamalei's customer service issue with iBotta from December 2020

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Last night my phone was taken-I was in a store last evening *********, and going to purchase a gift to make a purchase once I got to the counter and someone lifted my phone out of my jacket pocket. When I got to the counter, I reached into my pocket and my phone was gone. The sales clerk next to mine said someone just tried to make a purchase using a phone and a gift card, but it was denied bc they purchased a bed bath and beyond card and we were at bath and body works....when then tried to purchase another card for bath and body was denied..Thank you ibotta for denying that purchase!!!!!! I shut down my phone. I checked my bank acct and they had indeed made a fraudulent*unauthorized purchase on my acct to bed bath and beyond for ***.**. This gift card has not been used as I was able to lock up my phone prior to them going to that store. Would like to reverse that charge and get refunded for the gift card I did not purchase*authorize. If you cannot help me, I can go to my bank and report it as a fraudulent charge to get it reversed, but I wanted to reach out to you to see if we can resolve*refund first. **Thanks so much. *Lenee Short

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Customer service issue
Reported by GetHuman-kamalei
Dec 5th, 2020 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 1670 others
0 customers following this


GetHuman-kamalei started working on this issue
Dec 5th, 2020 11:15pm

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