Last night my phone was taken-I was in a store last evening *********, and going to pur...

GetHuman-kamalei's customer service issue with iBotta from December 2020

Help with my iBotta issue
First: share to improve GetHuman-kamalei's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kamalei may need:
Username, Password, and Email address on the account
The issue in GetHuman-kamalei's own words
Last night my phone was taken-I was in a store last evening *********, and going to purchase a gift to make a purchase once I got to the counter and someone lifted my phone out of my jacket pocket. When I got to the counter, I reached into my pocket and my phone was gone. The sales clerk next to mine said someone just tried to make a purchase using a phone and a gift card, but it was denied bc they purchased a bed bath and beyond card and we were at bath and body works....when then tried to purchase another card for bath and body works...it was denied..Thank you ibotta for denying that purchase!!!!!! I shut down my phone. I checked my bank acct and they had indeed made a fraudulent*unauthorized purchase on my acct to bed bath and beyond for ***.**. This gift card has not been used as I was able to lock up my phone prior to them going to that store. Would like to reverse that charge and get refunded for the gift card I did not purchase*authorize. If you cannot help me, I can go to my bank and report it as a fraudulent charge to get it reversed, but I wanted to reach out to you to see if we can resolve*refund first. **Thanks so much. *Lenee Short

GetHuman-kamalei did not yet indicate what iBotta should do to make this right.

How GetHuman-kamalei fixed the problem

We are waiting for GetHuman-kamalei to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common iBotta customer problems.
How Do I Recover Access to My Ibotta Account?How do I report a problem with the app to iBotta?How do I withdraw money from Ibotta?
Do you have a customer issue as well?
We can help you get iBotta's attention and get better help faster. Tap below to get started.
Having iBotta issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

iBotta

Customer service issue
Reported by GetHuman-kamalei
Dec 5th, 2020 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 1670 others
0 customers following this

Timeline

GetHuman-kamalei started working on this issue
Dec 5th, 2020 11:15pm

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians