I have been waiting for nearly **hrs for a response from the ibotta help desk. I explai...
GetHuman-smariep's customer service issue with iBotta from October 2019
Help with my iBotta issue
The issue in GetHuman-smariep's own words
I have been waiting for nearly **hrs for a response from the ibotta help desk. I explained in detail that I wanted to redeem my money earned but it will not work without verifying a phone number. My new number will not work. I sent the help desk all my old phone numbers and asked to have any old number removed so I could redeem the money I earned. *No response yet at all. *I should be able to verify email it seems like a setup for not being able to get your rewards.
GetHuman-smariep did not yet indicate what iBotta should do to make this right.
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How GetHuman-smariep fixed the problem
When I got a response from the ibotta help desk they asked for my personal information and gave me a clue as to which old phone number was on the account. I got the number correct so it can be approved for removing from my ibotta account. I am waiting for the confirmation and notice that the old number is removed. Then I can put my new number on the account.
Please help with my iBotta issue
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GetHuman-smariep confirmed the issue is fixed. Hooray!
Oct 10th, 2019 5:30pm
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