My debit card was wrongfully charged of $**.** is there a reason why? I did contact my...

GetHuman2469214's customer service issue with iBotta from March 2019

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The issue in GetHuman2469214's own words
My debit card was wrongfully charged of $**.** is there a reason why? I did contact my bank to dispute a transaction because this wrongful charge from you guys ,Ibotta pay Applebee’s egift card? That I did not purchased was charged to my bank account. There was really no information of how I can get cash back from Applebee’s so I thought by clicking on it it says enter amount spent which I did . I put the exact amount of how much I actually did pay from Applebee’s which was on ******* from my debit card at the restaurant. I do have proof of purchase and bank transaction if needed. Like I said I already filed two claims about this confusion. My bank and the number that was provided by the Applebee’s e-gift card which who wrongfully charged me. I was at home the day of charge which was ******* so idk what’s going on. I guess I misunderstood the offer? . I did not know I was going to be charge for a Applebee’s e-gift card but was just gonna get cash back from Ibotta for my recent purchase with Applebee’s where I physically went and paid which was on ******* evening time . So my question is if I can be refunded of so called purchase of Applebee’s e-gift card of **.** or what ever amount I’ve been actually charged to my card. My bank and Applebee’s is now aware of the situation. Contact me ASAP thank you have a nice day!!
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Customer service issue
Reported by GetHuman2469214
Mar 13th, 2019 - 5 mons ago
I have an issue with iBotta too
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GetHuman2469214 started working on this issue
Mar 13th 6:50am