I have attempted to set up an account but it tells me the E mail adresse already exist...

GetHuman-julyhotn's customer service issue with iBotta from January 2019

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The issue in GetHuman-julyhotn's own words
I have attempted to set up an account but it tells me the E mail adresse already exist. When I choose the forgot my password option to have it reset I enter my email adresse yet I have never gotten any E mails to reset my password. This is also my *nd attempt at sending the help desk a message as I did not get an email response to my *st message for help. I have checked both my Spam and trash folders and nothing has been sent there by accident either. If you have been emailing me I haven't been getting them so could you please call me at **********. Can you please either send me the email to reset my password or delete the account that is supposably set up so I can try to do it again. Thank you Sarah Allen
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Customer service issue
Reported by GetHuman-julyhotn
Jan 24th, 2019 - 3 mons ago
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GetHuman-julyhotn started working on this issue
Jan 24th 6:31am