Hello, I have submitted my target receipt twice and both times rejected. First time sa...

GetHuman1960448's customer service issue with iBotta from January 2019

6 views
 | 
4265 similar
 | 
0 following
Help with my iBotta issue
First: share to improve GetHuman1960448's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get iBotta help.
Before contacting them, items GetHuman1960448 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1960448's own words
Redeeme * items on receipt ... Hello, I have submitted my target receipt twice and both times rejected. First time said couldn’t read receipt, which maybe I could agree with. Very marginal. Then, I submitted it again and it came back saying there was no total, but the total is clearly on the receipt on the Ibotta app. I already put in one customer service inquiry directly through the app and have not heard back. Also, the neosporine was not available on the app for me to submit when I resubmitted. This is extremely frustrating. I look forward to hearing back today. Please check my account, it is not as if I am new to using your app, but I see why I have not used it much this past year. Thank you!!!!
I have submitted this twice. First time very marginal that there was an issue viewing the receipt. Second time said total and tax missing but was clearly visible
I want my deserved redemptions
I have been using Ibotta for years
I tried resubmitting and contacting customer service
I have an issue with iBotta too
How GetHuman1960448 fixed the problem
We are waiting for GetHuman1960448 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common iBotta customer problems.
How do I report a problem with the app to iBotta?How do I withdraw money from Ibotta?
Do you have a customer issue as well?
We can help you get iBotta's attention and get better help faster. Tap below to get started.
Having iBotta issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1960448 fixes it.
This email address isn't valid

iBotta

Target - * items
Customer service issue
Reported by GetHuman1960448
Jan 14th, 2019 - 9 mons ago
I have an issue with iBotta too
Not resolved
Seen by 6 customers so far
Similar issue to 4265 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1960448 started working on this issue
Jan 14th 11:26am