On ****** at *:** am I got an email from ibotta saying my email had been changed. I did...

GetHuman1918336's customer service issue with iBotta from January 2019

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The issue in GetHuman1918336's own words
On ****** at *:** am I got an email from ibotta saying my email had been changed. I did not do this, and I do not recognize the email address. At around *:** am ****** the person who hacked my account bought * gift cards for hotels.com using my account and my rebates, * for $** and * for $**. That's $*** that I've been building for * years and saving as a rainy day stash. That same day, I contacted support and explained the issue. The next day was when I noticed all my rebates had been stolen, so I reported each of the purchases and noted that I did not authorize them. And now it's been * days and I still haven't heard anything back. All but one of the inquiries has been marked as 'solved' even though nothing has changed or been done to fix this. I want someone to actually reach out to me, change the email back to my own, reset the password so that I can go in an change it myself, and void the gift cards and give me the $*** back.
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Customer service issue
Reported by GetHuman1918336
Jan 7th, 2019 - a mon ago
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GetHuman1918336 started working on this issue
Jan 7th 10:15pm