I do not know why I cannot log into my ibotta account. I created it using facebook but...

GetHuman1878536's customer service issue with iBotta from January 2019

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The issue in GetHuman1878536's own words
I do not know why I cannot log into my ibotta account. I created it using facebook but now it will not let me log in via email or facebook.*It tells me that my email does not exist and when I try to then create an account, it tells me that my email already exists.*This all started when I was trying to move money over to my paypal account and I have been having trouble since. Tech team has sent me emails saying that they will send me an email to reset my password but I have not received any.
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iBotta

Customer service issue
Reported by GetHuman1878536
Jan 7th, 2019 - a mon ago
I have an issue with iBotta too
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Seen by 2 customers so far
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GetHuman1878536 started working on this issue
Jan 7th 9:39am