IBotta deactivated my account for no clear reason. It was like pulling teeth to get th...

GetHuman-gregalca's customer service issue with iBotta from November 2018

19 views | 3347 similar | 0 following
Help with my iBotta issue
First: share to improve GetHuman-gregalca's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gregalca's next move: find and follow the right step-by-step guide.
iBotta doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gregalca will need to dig through the advice provided by iBotta, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gregalca can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if iBotta has better answers for you: iBotta Help Center
The issue in GetHuman-gregalca's own words
IBotta deactivated my account for no clear reason. It was like pulling teeth to get them to even accept my receipts with clear rebate offers on them that I had already unlocked prior to submitting them. I also always submitted them in a timely manner, but many times they would take their time at their end and not get to it until the receipt technically "expired" after the deadline and say it was an old receipt and deny my rebates. I would fight them tooth and nail to get my rebates. Also, I referred about * or * people that I know used the app, but I never got my referral bonuses. I inquired about it several times and they would never respond to my inquiries. Now my account is deactivated because they are claiming I violated some type of rule. And I still have over $** in rebates to cash out to a gift card which I still would like to get please. Thank you for your time and understanding in this matter.**Sincerely,**Greg Alcala

GetHuman-gregalca did not yet indicate what iBotta should do to make this right.

How GetHuman-gregalca fixed the problem

We are waiting for GetHuman-gregalca to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get iBotta's attention and get better help faster. Tap below to get started.
Having iBotta issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gregalca fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-gregalca
Nov 27th, 2018 - 4 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 3347 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information


GetHuman-gregalca started working on this issue
Nov 27th, 2018 7:45pm