I seem to be locked out of my account and it won't let me submit a request to get this...

GetHuman-sceline's customer service issue with iBotta from October 2018

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The issue in GetHuman-sceline's own words
I seem to be locked out of my account and it won't let me submit a request to get this fixed even through the website. I also requested a password change and it seems to have completely messed up my account and now I can no longer open it from my phone app and keep getting error messages. The email tied to my account* facebook is *****@***.com.**Please reach back to me with a solution, I look forward to your response. Thank you for your time.
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iBotta

Customer service issue
Reported by GetHuman-sceline
Oct 16th, 2018 - 2 mons ago
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Timeline
GetHuman-sceline started working on this issue
Oct 16th 12:16am