I had to get a new phone. I lost all my apps. I went to the app store to get my Ibota...

GetHuman1123133's customer service issue with iBotta from September 2018

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The issue in GetHuman1123133's own words
I had to get a new phone. I lost all my apps. I went to the app store to get my Ibota app back. I didn't see any option to long in with existing information so I thought well, once I enter my email it will tell me an account already exists for that email and then I can log in, Not so. So now I have another account and can't log into the old one. I believe the email for both is *****@***.com.*My old account has a balance of $***. I saw that in the emails I am continuing to receive tied to my old account. Not going to use the new one and totally confuse things.**I have submitted a request a couple of times through the app to resolve my issue. Your lack of contact info. makes me not want to even use your app. so lame.

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Customer service issue
Reported by GetHuman1123133
Sep 10th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2095 others
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GetHuman1123133 started working on this issue
Sep 10th, 2018 5:18pm