ISSUE NOT RESOLVED-ON GOING * WEEKS

GetHuman1047227's customer service issue with iBotta from August 2018

Help with my iBotta issue
The issue in GetHuman1047227's own words
submit receipts to collet rebates for items I purchased ... not receiving rebates on items qualified, missing out on rebates due to lack of response from customer service when issues reported, even when response is received and I receive the money, issue happens again, and being denied rebates for duplicate receipt, I don't even know what this means???
I bought specific items only because of the offer on Ibotta, so now I have not only spent the money on items I would not have if it weren't for Ibotta, but now I am wasting time and loosing out on earning money back because they are not responding in a timely manner.
Well for starters, it would be nice to receive a response. I've sent at least ** requests over the last * weeks with no resolution or response.
I have been a customer for years now and recommend the app to all that I know.
I've deleted and reinstalled the app. restarted the app. all that I know I can do on my end. this seems to be an issue on Ibotta's end and clearly needs to be addressed and corrected.
I have an issue with iBotta too
How GetHuman1047227 fixed the problem
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iBotta

collecting rebates
Customer service issue
Reported by GetHuman1047227
Aug 28th, 2018 - 3 mons ago
I have an issue with iBotta too
Fixed
Seen by 5 customers so far
Similar issue to 1829 others
0 customers following this
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Timeline
GetHuman1047227 started working on this issue
Aug 28th 4:52pm
GetHuman1047227 indicated the issue is not fixed yet.
Aug 28th 4:53pm