GetHuman1047227's customer service issue with iBotta from August 2018

12 views | 1829 similar | 0 following
Help with my iBotta issue
GetHuman1047227's next move: find and follow the right step-by-step guide.
iBotta doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1047227 will need to dig through the advice provided by iBotta, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1047227 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if iBotta has better answers for you: iBotta Help Center
The issue in GetHuman1047227's own words
submit receipts to collet rebates for items I purchased ... not receiving rebates on items qualified, missing out on rebates due to lack of response from customer service when issues reported, even when response is received and I receive the money, issue happens again, and being denied rebates for duplicate receipt, I don't even know what this means???
I bought specific items only because of the offer on Ibotta, so now I have not only spent the money on items I would not have if it weren't for Ibotta, but now I am wasting time and loosing out on earning money back because they are not responding in a timely manner.
Well for starters, it would be nice to receive a response. I've sent at least ** requests over the last * weeks with no resolution or response.
I have been a customer for years now and recommend the app to all that I know.
I've deleted and reinstalled the app. restarted the app. all that I know I can do on my end. this seems to be an issue on Ibotta's end and clearly needs to be addressed and corrected.
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collecting rebates
Customer service issue
Reported by GetHuman1047227
Aug 28th, 2018 - 3 years ago
Seen by 12 customers so far
Similar issue to 1829 others
0 customers following this
Items needed
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GetHuman1047227 started working on this issue
Aug 28th, 2018 4:52pm
GetHuman1047227 indicated the issue is not fixed yet.
Aug 28th, 2018 4:53pm

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