I have tried to submit a ticket because I had an issue with an offer I tried to redeem...

GetHuman1032781's customer service issue with iBotta from August 2018

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The issue in GetHuman1032781's own words
I have tried to submit a ticket because I had an issue with an offer I tried to redeem. There is $* back on any size package of Pampers easyups any size. I bought them and scanned the receipt but it didn't get the offer so I tried to add it by scanning the barcode but it said barcode doesn't match. I had the same problem with Smithfield pork for $* back but didn't report it before we used it. I love Ibotta and I understand problems but it wouldn't even let me submit a request.
GetHuman1032781 did not yet indicate what iBotta should do to make this right.
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iBotta

Customer service issue
Reported by GetHuman1032781
Aug 24th, 2018 - 4 mons ago
I have an issue with iBotta too
Fixed
Seen by 3 customers so far
Similar issue to 1746 others
0 customers following this
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Timeline
GetHuman1032781 started working on this issue
Aug 24th 7:28pm
GetHuman1032781 indicated the issue is not fixed yet.
Aug 24th 9:18pm