I am unable to cash out . My last name has never been added to my account. I did not re...
GetHuman-reallyru's customer service issue with iBotta from August 2018
Help with my iBotta issue
The issue in GetHuman-reallyru's own words
I am unable to cash out . My last name has never been added to my account. I did not realize this until I tried to cash out I forgot my password and trIed to reset it. I have not been able to log into the site since it's locked I cannot use my fingerprint to access the Siberia my iPhone either! it will not allow me to update my last name. I need this fixed now! shame on you for not having a customer service telephone number! Since I cannot log onto the site I cannot send you a request through my ibotta app! I would like my money sent to my PayPal account . I am also filing a complaint on the BBB site for your lack of contact information!
GetHuman-reallyru did not yet indicate what iBotta should do to make this right.
I have an issue with iBotta too
How GetHuman-reallyru fixed the problem
I had to wait for my account to reset. I was able to log on with my new password, and update my name in the account. I was able to successfully complete the transfer process of ***.** to my Paypal account. I still filed a complaint with the BBB because they do not have a human contact number listed, and I believe that this is imperative for best business practices.
Please help with my iBotta issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common iBotta customer problems.