My account was locked a couple weeks ago and I contacted the customer care to report my...

GetHuman933775's customer service issue with iBotta from July 2018

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The issue in GetHuman933775's own words
My account was locked a couple weeks ago and I contacted the customer care to report my account being locked. After a week I received a response stating my account has been unlocked but when I access my account to cash out my savings I get a pop up saying “oops your account is locked”. I replied to the email that Ibotta sent me stating my account was unlocked which was the action to take according to the email. It’s been a week and I still haven’t heard anything and my account is still locked. Please Help.
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iBotta

Customer service issue
Reported by GetHuman933775
Jul 31st, 2018 - 9 mons ago
I have an issue with iBotta too
Fixed
Seen by 6 customers so far
Similar issue to 1176 others
0 customers following this
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Timeline
GetHuman933775 started working on this issue
Jul 31st, 2018 12:08pm
GetHuman933775 indicated the issue is not fixed yet.
Jul 31st, 2018 5:36pm
GetHuman933775 indicated the issue is not fixed yet.
Jul 31st, 2018 5:37pm
GetHuman933775 indicated the issue is not fixed yet.
Aug 2nd, 2018 1:16am
GetHuman933775 indicated the issue is not fixed yet.
Aug 2nd, 2018 1:17am