I fixed the problem as far as getting my cash earnings back but figured out that somehow I have * ibotta accounts & the account that doesn't show cash earnings shows all my friends plus some friends that aren't showing on my account that does show my cash earnings & I really want the accounts merged together

GetHuman867457's customer service issue with iBotta from July 2018

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The issue in GetHuman867457's own words
After resetting phone I realized that somehow I have * ibotta accounts & * ibotta account shows my teammates & cash earnings but the other shows more of my friends on my team but not my cash earnings I really want the accounts merged ... I had to reset my phone & now after installing & logging back into ibotta the $** some plus & the $*.** pending cash back isn't showing up it's saying I haven't earned anything. It wouldn't let me enter my phone number says it's already registered to a user which is me, I have emails verifying how much money I've earned but don't see an option to forward an email or send screenshots
I could be earning more with all my friends on my team under the correct account & if I could also link my Facebook account I could probably make more
My ibotta accounts merged together so all my friends can be on my team & to be able to link my Facebook account to ibotta
I have been using ibotta over * months & I tell everyone how great this app is & I go through the app all the time when shopping online
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iBotta

Customer service issue
Reported by GetHuman867457
Jul 10th, 2018 - 4 years ago
Fixed
Seen by 18 customers so far
Similar issue to 812 others
0 customers following this
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Timeline

GetHuman867457 started working on this issue
Jul 10th, 2018 6:39pm
GetHuman867457 shared this issue with friends on Facebook
Jul 10th, 2018 6:39pm
GetHuman867457 indicated the issue is not fixed yet.
Jul 19th, 2018 12:33pm
GetHuman867457 indicated the issue is not fixed yet.
Jul 19th, 2018 12:43pm