I purchased a Kohl's gift card using my account balance, but I am not able to use it at...

GetHuman-jainsurb's customer service issue with iBotta from June 2018

Help with my iBotta issue
I purchased a Kohl's gift card using my account balance, but I am not able to use it at any Kohl's store.**On inquiring I was told at Kohl's that they only accept gift cards purchased at Kohl's.com*store.**So I need my balance back to my account so that I can use it to buy a valid gift card.
I trust that iBotta will make this right and come up with a resolution that is fair.
Help with my iBotta issue
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iBotta

Customer service issue
Reported by GetHuman-jainsurb
Jun 25th, 2018 - 2 mons ago
I have an issue with iBotta too
Fixed
Seen by 7 customers so far
Similar issue to 567 others
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Timeline
GetHuman-jainsurb started working on this issue
Jun 25th 5:41pm
GetHuman-jainsurb indicated the issue is not fixed yet.
Jun 25th 5:42pm
GetHuman-jainsurb indicated the issue is not fixed yet.
Jun 25th 6:44pm
GetHuman-jainsurb confirmed the issue is fixed. Hooray!
Jun 27th 12:54am
GetHuman-jainsurb indicated the issue is not fixed yet.
Jun 27th 12:54am