Recently I redeemed my points for a gift certificate for Buffalo wild wings then when t...

GetHuman-chelck's customer service issue with iBotta from June 2018

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The issue in GetHuman-chelck's own words
Recently I redeemed my points for a gift certificate for Buffalo wild wings then when they said it was purchased they said the redemption instructions or sent to my email address well the email address that was on file was no longer my email address it was an old work email address which I no longer have access to so I would like them to email me a gift certificate at my new email address that I have put in my profile in the instructions on how to redeem that since I've earned it I have attempted to get a hold of the care team twice now I have not heard back past two weeks
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iBotta

Customer service issue
Reported by GetHuman-chelck
Jun 14th, 2018 - 9 mons ago
I have an issue with iBotta too
Fixed
Seen by 4 customers so far
Similar issue to 419 others
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Timeline
GetHuman-chelck started working on this issue
Jun 14th, 2018 4:59pm
GetHuman-chelck indicated the issue is not fixed yet.
Jun 14th, 2018 6:12pm
GetHuman-chelck indicated the issue is not fixed yet.
Jun 15th, 2018 6:26pm