First of all, I have sent several emails through the app and not one of them has been a...

GetHuman749990's customer service issue with iBotta from June 2018

Help with my iBotta issue
First of all, I have sent several emails through the app and not one of them has been answered. Second, when I try to use the help feature, it says that *****@***.com is already taken or something like that. That is my old email address. My new email address is in the app, yet I get this that will not let me address the help page. I redeemed a receipt for Dollar General that from the time I bought the item and by the time I redeemed it, it had expired, so it will not let me claim it. It was cottonelle for .** cents. Also on the same receipt it did not count my items toward the schools out bonus as it is now expired also, but it was not expired when I made these purchases. I need someone to get back to me with all of these issues.
I trust that iBotta will make this right and come up with a resolution that is fair.
Help with my iBotta issue
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iBotta

Customer service issue
Reported by GetHuman749990
Jun 4th, 2018 - 2 mons ago
I have an issue with iBotta too
Fixed
Seen by 3 customers so far
Similar issue to 373 others
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Timeline
GetHuman749990 started working on this issue
Jun 4th 9:16pm
GetHuman749990 indicated the issue is not fixed yet.
Jun 4th 9:57pm