First of all, I have sent several emails through the app and not one of them has been a...

GetHuman749990's customer service issue with iBotta from June 2018

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The issue in GetHuman749990's own words
First of all, I have sent several emails through the app and not one of them has been answered. Second, when I try to use the help feature, it says that *****@***.com is already taken or something like that. That is my old email address. My new email address is in the app, yet I get this that will not let me address the help page. I redeemed a receipt for Dollar General that from the time I bought the item and by the time I redeemed it, it had expired, so it will not let me claim it. It was cottonelle for .** cents. Also on the same receipt it did not count my items toward the schools out bonus as it is now expired also, but it was not expired when I made these purchases. I need someone to get back to me with all of these issues.
GetHuman749990 did not yet indicate what iBotta should do to make this right.
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iBotta

Customer service issue
Reported by GetHuman749990
Jun 4th, 2018 - 5 mons ago
I have an issue with iBotta too
Fixed
Seen by 3 customers so far
Similar issue to 373 others
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GetHuman749990 started working on this issue
Jun 4th 9:16pm
GetHuman749990 indicated the issue is not fixed yet.
Jun 4th 9:57pm