Purchased & took picture of receipt but was told the receipt didn't have all the info t...

GetHuman-jsbush's customer service issue with iBotta from May 2018

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The issue in GetHuman-jsbush's own words
Purchased & took picture of receipt but was told the receipt didn't have all the info they needed - so, no problem, I'll just find the offers again & then resend the receipt. However, when I tried to pull up & select the offers from my receipt, they had vanished from the site.**I was instructed by Ibotta to pull down on the home screen to resend the receipt & get credit, but that won't work on my iphone * for some reason...unless I'm missing something here? Please help!
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iBotta

Customer service issue
Reported by GetHuman-jsbush
May 12th, 2018 - 10 mons ago
I have an issue with iBotta too
Fixed
Seen by 15 customers so far
Similar issue to 456 others
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Timeline
GetHuman-jsbush started working on this issue
May 12th, 2018 5:20pm
GetHuman-jsbush indicated the issue is not fixed yet.
May 12th, 2018 6:29pm
GetHuman-jsbush indicated the issue is not fixed yet.
May 13th, 2018 12:52pm
GetHuman-jsbush indicated the issue is not fixed yet.
May 13th, 2018 6:28pm
GetHuman-jsbush indicated the issue is not fixed yet.
May 14th, 2018 11:38am
GetHuman-jsbush indicated the issue is not fixed yet.
May 14th, 2018 11:38am
GetHuman-jsbush indicated the issue is not fixed yet.
May 15th, 2018 11:56pm
GetHuman-jsbush indicated the issue is not fixed yet.
May 16th, 2018 11:48am
GetHuman-jsbush indicated the issue is not fixed yet.
May 16th, 2018 11:50am
GetHuman-jsbush indicated the issue is not fixed yet.
May 17th, 2018 12:10pm
GetHuman-jsbush indicated the issue is not fixed yet.
May 17th, 2018 12:11pm