I changed my p***word and was advised that the new p***word was accepted. Tried signing...

GetHuman-suttonal's customer service issue with iBotta from April 2018

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The issue and preferred resolution, in GetHuman-suttonal's own words:
Sign in ... I changed my p***word and was advised that the new p***word was accepted. Tried signing in with new p***word but says it’s invalid.
I have money on my account that I can’t access
Help me get signed in.
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iBotta

Initial sign in page
Customer service issue
Reported by GetHuman-suttonal
Apr 22nd, 2018 - 3 mons ago
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Seen by 4 customers so far
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Timeline
GetHuman-suttonal started working on this issue
Apr 22nd 11:18pm