I just recently set up my Roth IRA, and I added my Dad's checking account as an externa...

GetHuman5736858's customer service issue with eTrade from February 2021

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The issue in GetHuman5736858's own words
I just recently set up my Roth IRA, and I added my Dad's checking account as an external account for transferring money. When I selected the option to verify the external account, a restriction was placed on my account, which said that I needed to speak with you to remove it. Also, I purchased $**** worth of mutual funds thinking that the money would go through, but now I have a cash call that is due today for my account, but I cant pay it because it will take up to * days for the account to be verified. Please help remove the restriction on my account and advise me on what can be done about the cash call.

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eTrade

Customer service issue
Reported by GetHuman5736858
Feb 9th, 2021 - 6 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 628 others
0 customers following this

Timeline

GetHuman5736858 started working on this issue
Feb 9th 6:12pm