Hello my name is Kesta Higginbotham I probably put Carol Higinbotham as my name. I did...

GetHuman-tkopromo's customer service issue with eHarmony from May 2021

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The issue in GetHuman-tkopromo's own words
Hello my name is Kesta Higginbotham I probably put Carol Higinbotham as my name. I did it with a relative of mine her name is Kim Higinbotham when I signed up I think there’s a mixup with email addresses and passwords. For approximately a year I have not been able to get signed on it’s telling me that my email address does not match my password. Could somebody call me about this and so we can take care of it so I can get into my account and sign up again. My number is ***-***-****. I would really appreciate a phone call I tried to take care of this before but nothing happened my email is TKO*****@***.com. *When I signed up I was on my friends computer and her email is K*****@***.com. She told me she paid for three years but I only used it for about a year. I will be waiting on a call I really appreciate it and I hope to get back on again sincerely Kesta Higginbotham.

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eHarmony

Customer service issue
Reported by GetHuman-tkopromo
May 8th, 2021 - 3 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 2273 others
0 customers following this

Timeline

GetHuman-tkopromo started working on this issue
May 8th 11:30pm