I subscribed but cancelled right away because it charged my card for a full subscriptio...

GetHuman-emmaherr's customer service issue with eHarmony from December 2020

Help with my eHarmony issue
First: share to improve GetHuman-emmaherr's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-emmaherr may need:
Name on the account, Billing address, and Your birthday
The issue in GetHuman-emmaherr's own words
I subscribed but cancelled right away because it charged my card for a full subscription. I want to pay a month at a time or be billed monthly. Can you help please.

GetHuman-emmaherr did not yet indicate what eHarmony should do to make this right.

How GetHuman-emmaherr fixed the problem

We are waiting for GetHuman-emmaherr to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eHarmony's attention and get better help faster. Tap below to get started.
Having eHarmony issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

eHarmony

Customer service issue
Reported by GetHuman-emmaherr
Dec 9th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2377 others
0 customers following this

Timeline

GetHuman-emmaherr started working on this issue
Dec 9th, 2020 3:53pm
GetHuman-emmaherr indicated the issue is not fixed yet.
Dec 11th, 2020 8:19pm