I am a paying member but cannot view messages from matches

GetHuman5531206's customer service issue with eHarmony from December 2020

Help with my eHarmony issue
First: share to improve GetHuman5531206's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5531206 may need:
Name on the account, Billing address, and Your birthday
The issue in GetHuman5531206's own words
The problem: I am a paying member but cannot view messages from matches

GetHuman5531206 did not yet indicate what eHarmony should do to make this right.

How GetHuman5531206 fixed the problem

We are waiting for GetHuman5531206 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eHarmony's attention and get better help faster. Tap below to get started.
Having eHarmony issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5531206
Dec 7th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2362 others
0 customers following this


GetHuman5531206 started working on this issue
Dec 7th, 2020 8:02pm