Hello my name is Jasmine Jutzi,**My friend created an account for me while I was in a s...

GetHuman-jetji's customer service issue with eHarmony from August 2020

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The issue in GetHuman-jetji's own words
Hello my name is Jasmine Jutzi,**My friend created an account for me while I was in a stand still on a relationship I am currently still in using my billing information in case I decided to go through with keeping an account. *This happened in April of this year and Ive been trying to terminate my subscription since then but no matter what I do I can’t and I am still being billed after countless efforts to terminate my subscription with Eharmony. *If you could help me in terminating my account with Eharmony I would be very grateful. **Thank you

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eHarmony

Customer service issue
Reported by GetHuman-jetji
Aug 22nd, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1981 others
0 customers following this
Items needed
Name on the account
Billing address
Your birthday

Timeline

GetHuman-jetji started working on this issue
Aug 22nd 1:56pm
GetHuman-jetji indicated the issue is not fixed yet.
Aug 26th 12:28am

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