eHarmony put an auto-renewal charge of $***.** AUD onto my Amex card on the ******. I w...

GetHuman5062338's Refund a Charge issue with eHarmony from July 2020

Help with my eHarmony issue
First: share to improve GetHuman5062338's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5062338 may need:
Name on the account, Billing address, and Your birthday
The issue in GetHuman5062338's own words
eHarmony put an auto-renewal charge of $***.** AUD onto my Amex card on the ******. I was not expecting it on that date and I have tried contacting them by email multiple times over the past week to dispute it. I am out of work and it has sent my card into being overdrwan. I now cannot pay the rent on my house where I live. I am furious with eHarmony - because I can't find a phone number to call them on to talk to a human.*Thank you kindly.*Warm Regards,*Juanita O'Grady

GetHuman5062338 did not yet indicate what eHarmony should do to make this right.

How GetHuman5062338 fixed the problem

We are waiting for GetHuman5062338 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eHarmony's attention and get better help faster. Tap below to get started.
Having eHarmony issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

eHarmony

Refund a Charge issue
Reported by GetHuman5062338
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2141 others
0 customers following this

Timeline

GetHuman5062338 started working on this issue
Jul 14th 1:08am

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians