I received a fraud alert email from my credit card company regarding an eharmony charge...

GetHuman-homedoc's Refund a Charge issue with eHarmony from July 2020

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The issue in GetHuman-homedoc's own words
I received a fraud alert email from my credit card company regarding an eharmony charge of ***.** on July *, **** to discover card ending in ****.**I thought I had canceled my account back in Jan or Feb after finding someone after only a few weeks of your service. That is when I thought I had cancelled my subscription with you.**I have not needed your service since then. And even if I did, dating in my area is not possible due to a Covid ** lockdown. Also I cannot afford the service.**I have tried calling all of your customer service numbers repeatedly for nearly an hour with no success- only busy signals.**Please help me get a refund of the ***.**. That credit card has been canceled by the credit card company due to fraudulent and unauthorized charges.**My email is *****@***.com and my cell no. is ***-***-****.*My mailing address is ***** Badger Ranch Blvd. Woodway, Tx *******Thank you for your kind help in resolving this matter.**Kathryn Buskirk

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eHarmony

Refund a Charge issue
Reported by GetHuman-homedoc
Jul 1st, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2186 others
0 customers following this

Timeline

GetHuman-homedoc started working on this issue
Jul 1st, 2020 4:06pm