I would like to know why my account was charge $*** and some cents via Paypal when it w...

GetHuman-hawasam's customer service issue with eHarmony from May 2020

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The issue in GetHuman-hawasam's own words
I would like to know why my account was charge $*** and some cents via Paypal when it was canceled April *, please see below information from you all on my account. You went ahead and still withdrew money from my account.**MANAGE PROFILE*MY MEMBERSHIP*Your Premium Membership ends on Apr **, **** (Pacific Time)**The automatic renewal has already been cancelled.***SERVICE PASSWORD*Puck**This password will serve as your authentication with our Customer Care team in email.*PROFILE ID*EHC*LDTF**The profile ID is specific to your account and is used for identification.*PASSWORD*****Password saved*PROFILE VISIBILITY*Visible to all eharmony members**You will not be presented to other members in their matches list if you disable your profile visibility.*VISITORS*Active*If your visitor list is activated, you will see the members who have shown interest in your profile. Equally, you will appear on the visitor list of members whose profile you have visited.**‘ONLINE RIGHT NOW’*Display*Here you can specify whether you tell other members that you are currently online. Remember: if you choose ‘Do not display, you will not be able to see if other members are currently online.**MANAGE PROFILE*PERSONAL DATA*NOTIFICATION OPTIONS*SMS VERIFICATION*CHANGE PAYMENT METHOD*About us Terms & conditions Privacy policy

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eHarmony

Customer service issue
Reported by GetHuman-hawasam
May 28th, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 2394 others
0 customers following this

Timeline

GetHuman-hawasam started working on this issue
May 28th, 2020 8:45pm

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