I cannot complete my match profile. Everytime I enter my height. It says that an error...

GetHuman4169636's Account Access issue with eHarmony from December 2019

Help with my eHarmony issue
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Name on the account, Billing address, and Your birthday
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4169636's own words
The problem: I cannot complete my match profile. Everytime I enter my height. It says that an error occured.

GetHuman4169636 did not yet indicate what eHarmony should do to make this right.

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eHarmony

Account Access issue
Reported by GetHuman4169636
Dec 29th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 1373 others
0 customers following this

Timeline

GetHuman4169636 started working on this issue
Dec 29th, 2019 6:48pm
GetHuman4169636 shared this issue with your circles on Google+
Dec 29th, 2019 6:48pm
GetHuman4169636 indicated the issue is not fixed yet.
Dec 31st, 2019 11:52pm